Privacy policy

Who operates Wowverb

RAMX TECHNOLOGY L.L.C. operates Wowverb. This policy covers our website and marketing workspace. For privacy questions or requests, contact ceo@ramxtech.com.

Wowverb helps businesses and agencies plan marketing, prepare creative and compare advertising performance with enquiries, bookings and revenue. Workspace administrators decide who can access their business records and which platform accounts to connect.

Information we process

• Account and contact information: your name, email address, workspace membership and role, and information you send in a demo or support request. Passwords used to sign in to Wowverb are stored as salted hashes.
• Business records: brand profiles, offers, creative, files, campaign plans, approvals, enquiries, customer contact details, bookings, payment amounts and outcomes that you or your connected systems provide.
• Connected advertising data: account identifiers, names, status, currency and time zone; campaign names, identifiers and status; advertising spend and performance reports available through the permissions you grant. Platform permissions may also return business information and the identifiers of selected Pages.
• Connection credentials: access or refresh tokens needed to read an authorised account, the permissions granted, connection status and verification results. These tokens are stored encrypted. Wowverb does not ask for your Google, Meta or TikTok password.
• Operational information: sign-in sessions, request and error logs, and records of actions and approvals needed to operate and protect the service.

Google access and its purpose

If you choose Google sign-in, Wowverb uses your verified email address and name to identify your account. Connecting Google Ads is a separate action: Wowverb requests the Google Ads permission to read the advertising accounts you select and show their account details, campaigns and reporting data in your workspace.

Google provides a combined Google Ads permission that can cover both reading and managing advertising data. Wowverb keeps publishing disabled until a workspace owner separately enables it. Giving Google consent alone does not launch a campaign or authorise advertising spend.

We use connected account data to provide account checks, reports and user-requested marketing analysis. We do not use Google data to sell advertising audiences, build cross-client advertising profiles, determine creditworthiness or train general-purpose AI models.

Wowverb's use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.

How information is used and shared

We process information to run your workspace, authenticate users, provide the features you request, report results, respond to support requests and protect against misuse. Your workspace members can see information according to their assigned access.

Hosting, database and infrastructure providers process information needed to run the service. Google, Meta and TikTok receive the requests needed for the connections and actions you authorise. When you request an AI feature, relevant business information, instructions or report summaries may be sent to the configured AI provider, currently OpenAI or Anthropic, to produce that response. Connection tokens and platform passwords are not included in these AI prompts.

We do not sell your personal information or connected platform data. Human access to Google data is limited to your affirmative permission, security investigations, legal obligations, or other uses permitted by Google's Limited Use rules. We may disclose information when legally required or necessary to protect the service and its users.

Service providers may process data outside your country. Contact us if your organisation requires information about processing locations or a separate data-processing agreement before supplying personal data.

Retention and deletion

Workspace records are retained while needed to provide the service and maintain its business and approval history. Disconnecting an advertising account removes its saved connection credential and stops further access through that connection; it does not automatically erase previously stored reports, financial records or audit history.

To request access, correction, export or deletion of your information, email ceo@ramxtech.com. We may verify your identity and authority over the workspace. We review deletion requests against legal requirements, security needs and records the business must retain, and explain any information we need to keep. Backup copies may remain until the provider's backup retention cycle ends.

Your connection controls

A workspace owner can remove a connection from Wowverb's Ad accounts page. You can also revoke Google access directly through your Google Account connections, or remove the app in the corresponding Meta or TikTok settings. Revoking access does not delete your advertising account or stop campaigns that are already running on those platforms.

If your employer or another business manages your workspace, contact that administrator about its use of your information. Only upload personal information that you are authorised to process.

Cookies and security

Wowverb uses cookies for sign-in, selecting a workspace and completing account connections. The current application does not include advertising pixels on its public pages. The website loads its typeface from Google Fonts, which receives the browser request needed to deliver it.

Controls include encrypted connection tokens, hashed passwords, role-based access and separation of client records. No online service can guarantee complete security. Keep your sign-in credentials private and contact us promptly if you suspect unauthorised access.

Changes to this policy

We update this page when our data practices change. Material changes will be brought to users' attention. If a change requires new consent for Google data, we will request that consent before using the data for the new purpose.

See also our Terms of service.